Managed IT Services in Tualatin, OR
PDX Information Technology Services (PDX IT) is a managed service provider headquartered in Tualatin, Oregon. We support Tualatin businesses with under 50 employees on one flat per-user plan: monitoring, patching, cybersecurity, backups, help desk and on-site support. There’s no trip fee anywhere in our Portland Metro & Southwest Washington service area.
Your IT team is already in Tualatin
Our office is at 8215 SW Tualatin-Sherwood Rd, Suite 200, so on-site visits for hardware, network, Wi-Fi, office moves and new-hire setup are easy to schedule. Most tickets are solved remotely by the same team that knows your systems. We also serve neighboring Tigard, Wilsonville and Lake Oswego.
Who we support in Tualatin
- Professional offices near Bridgeport Village, the Tualatin Commons and along Tualatin-Sherwood Road
- Clinics and dental practices. We sign a BAA. See HIPAA IT services.
- Accounting and financial offices. See managed IT for financial services.
- Manufacturers, contractors and distributors in the I-5 and Highway 99W corridors
Managed IT pricing in Tualatin, OR
Gold Managed Services, starting at $100 per user per month: day-to-day IT and core security, including 24/7 monitoring and weekly patching, endpoint detection and response with a 24/7 security team, dark web monitoring, and unlimited remote and on-site support.
Platinum Managed Services, starting at $180 per user per month: everything in Gold, plus advanced threat detection and response, email spam and phishing protection, staff security awareness training, Microsoft 365 and Google Workspace data protection, and alerts on unusual activity in your cloud data.
90-day opt-out: cancel in the first 90 days, no penalties. We offer managed plans only: no break-fix, no hourly billing, no project fees.
What managed IT in Tualatin, OR includes
- 24/7 monitoring and weekly patching
- Endpoint detection and response, firewall management, MFA and email security
- Unlimited remote and on-site help desk for covered users
- Backup and disaster recovery for servers, files and Microsoft 365 / Google Workspace
- Business VoIP support (business VoIP)
How Getting Started in Tualatin Works
- Assessment
- Written plan and fixed quote
- Documented onboarding
- Ongoing maintenance and quarterly reviews
IT Support in Tualatin: Help Desk, Network and Security
Our office is at 8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062, so Tualatin businesses from Bridgeport Village to the industrial area along SW 124th are our neighbors. Whether you call it IT support, IT services or tech support, the work is the same: keep your people productive and your data safe. Every Tualatin client gets an unlimited help desk, monitoring and patching, managed security and on-site visits with no trip fee, all on one monthly per-user plan.
- Help desk: call 971-331-4871 Monday through Friday, 7 AM to 6 PM, or email and open tickets. Learn how our IT help desk works.
- Network support: firewalls, switches, Wi-Fi and internet connections. See network support.
- Cybersecurity: Gold includes managed endpoint security and dark web monitoring. Platinum adds INKY email and phishing protection and staff security training. See cybersecurity services.
- Business VoIP: included in both Gold and Platinum.
- Planning: budgets and roadmaps through our IT consulting in Oregon.
Tualatin has a mix of light manufacturing, distribution and professional offices. See managed IT by industry for how we support each.
Plans start at $100 per user per month for Gold and $180 per user per month for Platinum, and every plan starts with a 90-day opt-out. PDX IT was founded in 2020 by Steve Shaff, who has worked in IT since 1996.
Nearby IT Support
We also provide IT support in Portland and IT support in Beaverton, IT support in Hillsboro, IT support in Vancouver, WA, IT services in Tigard.
Tualatin managed IT FAQ
Where is your office?
Our office is in Tualatin at 8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062.
Do you offer break-fix or hourly support?
No. We offer managed plans only: no break-fix, no hourly billing, no project fees.
How much does managed IT cost in Tualatin?
Gold starts at $100 per user per month and Platinum starts at $180 per user per month.
Can I cancel if it is not a fit?
Yes. With our 90-day opt-out you can cancel in the first 90 days with no penalties.
Do you sign BAAs for Tualatin clinics?
Yes.
What are your office hours?
Monday to Friday, 7 AM to 6 PM. Call 971-331-4871 or reach us through our contact page.
Is dark web monitoring included for Tualatin businesses?
Yes. Dark web monitoring is included in both Gold and Platinum.
Do your plans include business phones?
Yes. VoIP is included in Gold and Platinum, and we can work with the phone system you already use.
Reviews and case studies: How a Beaverton health clinic gained HIPAA confidence · All case studies · Client testimonials
Nearby: Managed IT in Tigard · Managed IT in Wilsonville · Managed IT in Lake Oswego
Within our Portland Metro & Southwest Washington service area. PDX Information Technology Services · 8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062 · 971-331-4871
Do you provide network support in Tualatin?
Yes. Firewalls, switches, Wi-Fi and internet connections are covered by both plans, with on-site visits in Tualatin at no trip fee.
What are your support hours for Tualatin businesses?
Our office is open Monday through Friday, 7 AM to 6 PM. Call 971-331-4871.