Managed IT Services & IT Support in Portland & SW Washington
One flat monthly plan covers your help desk, devices, backups and security for small and mid-size businesses, run by a local team in Tualatin. Managed services only: no break-fix, no hourly billing, no project fees, no trip fees*.
No cost, no obligation. We review your setup and send a plain-English summary.
A clear look at where you stand
- Email & account security (MFA, admin access)
- Backups: what's covered and what isn't
- Device patching & antivirus status
- Network & Wi-Fi basics
- A prioritized list of fixes
Steve Shaff, OwnerA Portland-based managed IT provider for small & mid-size businesses
PDX IT Services runs your computers, network and security under one monthly managed services agreement, with remote and on-site support from the same local team. We bring enterprise-level tools and practices to businesses that don't have an IT department of their own.
Managed services agreements only, from $100 per user per month. No break-fix, no hourly billing, no project fees.
Managed IT, security and support under one plan
Every plan includes monitoring, patching and a single point of contact who knows your systems.
Managed IT Services
Proactive monitoring, maintenance, patch management and strategic IT planning for your whole environment, with a single point of contact.
Managed Cybersecurity
Layered protection for email, devices and your network to reduce risk, plus help meeting cyber-insurance requirements.
Help Desk & IT Support
Remote and on-site support for your staff from a local team that already knows your setup. No trip fee* anywhere in the Portland Metro & Southwest Washington.
Compliance
HIPAA-focused IT for medical, dental and therapy offices (we'll sign a BAA), plus PCI DSS, GDPR and Oregon privacy (OCPA) support.
IT built around how your business works
Healthcare
Medical, dental and therapy offices that need HIPAA-ready IT and a signed BAA.
Law Firms
Secure access to client files and email, plus support for the tools your practice runs on.
Construction
Office, field and job-site devices kept connected, patched and backed up.
Financial
CPA firms and financial advisors that need FTC Safeguards-ready IT, secure client data and protected email.
Small & Mid-Size Offices
Professional services and other businesses without an in-house IT department.
HIPAA-Ready IT Support for Portland Medical, Dental and Therapy Practices
- Secure access to patient information: multi-factor sign-in, unique staff logins, and access shut off quickly when someone leaves
- Protected devices: encrypted computers, 24/7 threat detection and response, and patching on every machine
- Secure email: phishing protection, staff security training, and safe ways to send patient information
- Protected data: Microsoft 365 and practice data protection, plus dark web monitoring
- We'll sign a Business Associate Agreement (BAA) on request
We help with the technical safeguards; HIPAA compliance stays with the practice.
Portland IT Support Across the Metro and SW Washington, With No Trip Fee
On-site across Portland Metro & Southwest Washington, including Beaverton, Tigard, Gresham, Vancouver and Camas. Remote support everywhere, on-site when a problem needs hands-on work.
PDX Information Technology Services
Tualatin, OR 97062
IT Services Portland Pricing: Simple Per-User Plans
Managed services agreements only, from $100. No break-fix, no hourly billing, no project fees. Final price depends on users, devices and needs, and is confirmed after your free assessment.
Starting at $100 per user per month. Day-to-day IT and core security.
- 24/7 monitoring and weekly patching on every machine
- Endpoint detection and response with a 24/7 security team
- Dark web monitoring
- Unlimited remote and on-site support
Starting at $180 per user per month. Everything in Gold, plus advanced cybersecurity.
- Advanced threat detection and response
- Email spam and phishing protection
- Staff security awareness training
- Microsoft 365 and Google Workspace data protection
- Alerts on unusual activity in your cloud data
- 90-day opt-out: cancel in the first 90 days, no penalties
- No trip fee in the Portland Metro & Southwest Washington
- One local team, one monthly bill
Guides, events and the podcast
Breaking Down I.T. with Steve
Conversations with business owners about cybersecurity, tech tips and making tech less scary. We're looking for guests.
Get a Free IT Health Check From Your Portland IT Provider
Gold from $100 · Platinum from $180 per user/month · 90-day opt-out · No trip fee* in the Portland Metro & Southwest Washington · 971-331-4871
Certifications held by our team: Microsoft MCSE, Fortinet NSE 1–3 and Cisco CCNA.