Managed IT · Portland Metro & Southwest Washington

Managed IT Services & IT Support in Portland & SW Washington

One flat monthly plan covers your help desk, devices, backups and security for small and mid-size businesses, run by a local team in Tualatin. Managed services only: no break-fix, no hourly billing, no project fees, no trip fees*.

No cost, no obligation. We review your setup and send a plain-English summary.

"Steve is AMAZING! I highly recommend him to anyone looking for IT assistance."
What the assessment covers

A clear look at where you stand

  • Email & account security (MFA, admin access)
  • Backups: what's covered and what isn't
  • Device patching & antivirus status
  • Network & Wi-Fi basics
  • A prioritized list of fixes
Local since 2020Office in Tualatin, OR
Gold from $100per user / month
Platinum from $180per user / month
90-day opt-outCancel in the first 90 days, no penalties
No trip fee*Portland Metro & Southwest Washington
Steve Shaff, owner of PDX Information Technology Services
Who we are

A Portland-based managed IT provider for small & mid-size businesses

PDX IT Services runs your computers, network and security under one monthly managed services agreement, with remote and on-site support from the same local team. We bring enterprise-level tools and practices to businesses that don't have an IT department of their own.

Managed services agreements only, from $100 per user per month. No break-fix, no hourly billing, no project fees.

Meet the team →

Our services

Managed IT, security and support under one plan

Every plan includes monitoring, patching and a single point of contact who knows your systems.

Managed IT Services

Proactive monitoring, maintenance, patch management and strategic IT planning for your whole environment, with a single point of contact.

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Managed Cybersecurity

Layered protection for email, devices and your network to reduce risk, plus help meeting cyber-insurance requirements.

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Help Desk & IT Support

Remote and on-site support for your staff from a local team that already knows your setup. No trip fee* anywhere in the Portland Metro & Southwest Washington.

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Compliance

HIPAA-focused IT for medical, dental and therapy offices (we'll sign a BAA), plus PCI DSS, GDPR and Oregon privacy (OCPA) support.

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Industries

IT built around how your business works

Healthcare

Medical, dental and therapy offices that need HIPAA-ready IT and a signed BAA.

Law Firms

Secure access to client files and email, plus support for the tools your practice runs on.

Construction

Office, field and job-site devices kept connected, patched and backed up.

Financial

CPA firms and financial advisors that need FTC Safeguards-ready IT, secure client data and protected email.

Small & Mid-Size Offices

Professional services and other businesses without an in-house IT department.

Healthcare

Platinum-level protection for medical, dental and therapy practices

HIPAA IT services →

  • Secure access to patient information: multi-factor sign-in, unique staff logins, and access shut off quickly when someone leaves
  • Protected devices: encrypted computers, 24/7 threat detection and response, and patching on every machine
  • Secure email: phishing protection, staff security training, and safe ways to send patient information
  • Protected data: Microsoft 365 and practice data protection, plus dark web monitoring
  • We'll sign a Business Associate Agreement (BAA) on request

We help with the technical safeguards; HIPAA compliance stays with the practice.

Service area

Local IT support across the Portland Metro & Southwest Washington, with no trip fee*

From Hillsboro and Beaverton to Gresham, Wilsonville, Lake Oswego and Vancouver, WA. Remote support everywhere, on-site when a problem needs hands-on work.

Portland Metro
PortlandHillsboroBeavertonTualatinLake OswegoWilsonvilleGreshamClackamas
Southwest Washington
Our office

PDX Information Technology Services

Address8215 SW Tualatin-Sherwood Rd, Suite 200
Tualatin, OR 97062
Phone971-331-4871
Emailsales@pdxittech.com
ServingPortland Metro & Southwest Washington since 2020

Get directions & contact us →

Pricing

Simple per-user plans. No hourly billing, no project fees.

Managed services agreements only, from $100. No break-fix, no hourly billing, no project fees. Final price depends on users, devices and needs, and is confirmed after your free assessment.

Gold
$100 / user / month

Starting at $100 per user per month. Day-to-day IT and core security.

  • 24/7 monitoring and weekly patching on every machine
  • Endpoint detection and response with a 24/7 security team
  • Dark web monitoring
  • Unlimited remote and on-site support
Platinum
$180 / user / month

Starting at $180 per user per month. Everything in Gold, plus advanced cybersecurity.

  • Advanced threat detection and response
  • Email spam and phishing protection
  • Staff security awareness training
  • Microsoft 365 and Google Workspace data protection
  • Alerts on unusual activity in your cloud data
Every plan
  • 90-day opt-out: cancel in the first 90 days, no penalties
  • No trip fee in the Portland Metro & Southwest Washington
  • One local team, one monthly bill
Microsoft Certified Systems EngineerFortinet NSE 1Fortinet NSE 2Fortinet NSE 3Cisco CCNA

Certifications held by our team: Microsoft MCSE, Fortinet NSE 1–3 and Cisco CCNA.

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Guides, events and the podcast

Event · Fri, Oct 16, 2026 · 10 AM–12 PM

Cyber Secure Summit: Threat Check

A free two-hour cybersecurity session for Portland-area business leaders at Courtyard Portland City Center.

Reserve your free seat →

Podcast

Breaking Down I.T. with Steve

Conversations with business owners about cybersecurity, tech tips and making tech less scary. We're looking for guests.

Be a guest on the podcast →

Find out where your IT stands.

Gold from $100 · Platinum from $180 per user/month · 90-day opt-out · No trip fee* in the Portland Metro & Southwest Washington · 971-331-4871

*Within our Portland Metro & Southwest Washington service area.