Managed IT Services & IT Support in Portland & SW Washington
Get help desk support, device management, backups and security in one flat monthly plan, so your staff can keep working. A local team in Tualatin runs it for you. Managed services only: no break-fix, no hourly billing, no project fees, no trip fees*.
No cost, no obligation. We review your setup and send a plain-English summary.
Managed plans include a 90-day opt-out: cancel in the first 90 days, no penalties.
See exactly where you stand
- Email & account security (MFA, admin access)
- Backups: what's covered and what isn't
- Device patching & antivirus status
- Network & Wi-Fi basics
- A prioritized list of fixes
Steve Shaff, Owner
Eric Moore, TechnicianAn IT Provider Portland Businesses Can Call Directly
You get one local team for your computers, network and security, under one monthly managed services agreement. Remote and on-site support come from the same people. Steve Shaff, owner of PDX Information Technology Services (PDX IT), has been in IT since 1996 and opened the Tualatin office in 2020. Eric Moore works alongside him as a technician. You get enterprise-level tools and practices without having to staff an IT department of your own.
Managed services agreements only, from $125 per user per month. Non-profits pay $100/user (Gold) and $180/user (Platinum). No break-fix, no hourly billing, no project fees.
Managed IT Portland: Security, Support and IT Consulting Oregon in One Plan
You get monitoring, patching and a single point of contact who already knows your systems — all in one plan.
Managed IT Services
Your whole environment stays monitored, maintained and patched, with a plan for what's next and one person to call.
Managed Cybersecurity
Your email, devices and network get layered protection that lowers your risk and helps you meet cyber-insurance requirements.
Help Desk & IT Support
Your staff gets remote and on-site help from a local team that already knows your setup. No trip fee* anywhere in the Portland Metro & Southwest Washington.
Compliance
HIPAA-focused IT for medical, dental and therapy offices (we'll sign a BAA), plus PCI DSS, GDPR and Oregon privacy (OCPA) support.
IT Services Portland Pricing: Simple Per-User Plans
You pay one monthly rate per user, starting at $125. No break-fix, no hourly billing, no project fees. Your final price depends on users, devices and needs, and is confirmed after your free assessment.
Non-profits pay $100/user (Gold) and $180/user (Platinum).
Starting at $125 per user per month. Day-to-day IT and core security.
Non-profits pay $100/user.
- 24/7 monitoring and weekly patching on every machine
- Endpoint detection and response with a 24/7 security team
- Dark web monitoring
- Unlimited remote and on-site support
Starting at $225 per user per month. Everything in Gold, plus advanced cybersecurity.
Non-profits pay $180/user.
- Advanced threat detection and response
- Email spam and phishing protection
- Staff security awareness training
- Microsoft 365 and Google Workspace data protection
- Alerts on unusual activity in your cloud data
- SaaS Protect (SharePoint and OneDrive backup)
- 90-day opt-out: cancel in the first 90 days, no penalties
- No trip fee in the Portland Metro & Southwest Washington
- One local team, one monthly bill
- Phone system support: we support the phone system you already use
Managed IT Portland, Built Around How Your Business Works
You get IT that fits the way your office already works, with a local team that learns your tools.
Healthcare
Medical, dental and therapy offices that need HIPAA-ready IT and a signed BAA.
Law Firms
Your attorneys get secure access to client files and email, plus support for the tools your practice already runs on.
Construction
Your office, field and job-site devices stay connected, patched and backed up.
Financial
Your CPA firm or advisory practice gets FTC Safeguards-ready IT, with client data and email protected.
Small & Mid-Size Offices
Your team gets managed IT without having to hire an in-house IT department.
Get a Free IT Health Check From Your Portland IT Provider
Gold from $125 · Platinum from $225 per user/month · Non-profits pay $100/user (Gold) and $180/user (Platinum). · 90-day opt-out · No trip fee* in the Portland Metro & Southwest Washington · 971-331-4871
Portland IT Support Across the Metro and SW Washington, With No Trip Fee
You get on-site support across Portland Metro & Southwest Washington, including Beaverton, Tigard, Gresham, Vancouver and Camas. Remote support is available everywhere; we come on-site when a problem needs hands-on work.
For day-to-day tickets and on-site visits, see our Portland IT support help desk.
Managed IT services by city: managed IT services Portland · managed IT services Hillsboro · managed IT services Beaverton · managed IT services Tigard · managed IT services Lake Oswego · managed IT services Wilsonville · managed IT services Vancouver WA
Guides, Events and the Podcast
Get straight answers on managed IT, security and backups, then pick a next step.
Breaking Down I.T. with Steve
Hear conversations with business owners about cybersecurity, tech tips and making tech less scary. We're looking for guests.
Certifications held by our team: Microsoft MCSE, Fortinet NSE 1–3 and Cisco CCNA.