Managed IT Services in Tigard, OR
PDX Information Technology Services (PDX IT) provides managed IT services in Tigard from our office next door in Tualatin, Oregon. We support Tigard businesses with under 50 employees on one flat per-user plan: monitoring, patching, cybersecurity, backups, help desk and on-site support. There’s no trip fee anywhere in our Portland Metro & Southwest Washington service area.
Tigard borders Tualatin, so our office is only a few minutes from most Tigard businesses along Highway 217 and I-5. That makes on-site visits quick when remote support is not enough, and there is never a trip fee.
A local IT team right next door
Our office at 8215 SW Tualatin-Sherwood Rd is a short drive from Tigard, so on-site visits for hardware, network, Wi-Fi, office moves and new-hire setup are easy to schedule. Most tickets are solved remotely by the same team that knows your systems. If you also have staff in Portland, see our managed IT services in Portland.
Who we support in Tigard
- Professional offices around Washington Square, the Tigard Triangle and downtown Main Street
- Clinics and dental practices. We sign a BAA. See HIPAA IT services.
- Accounting and financial offices. See managed IT for financial services.
- Contractors, distributors and nonprofits along the Highway 217 and I-5 corridors
What managed IT in Tigard, OR includes
- 24/7 monitoring and weekly patching
- Endpoint detection and response, firewall management, MFA and email security
- Unlimited remote and on-site help desk for covered users
- Backup and disaster recovery for servers, files and Microsoft 365 / Google Workspace
- Business VoIP
Managed IT pricing in Tigard, OR
Gold Managed Services, starting at $100 per user per month: day-to-day IT and core security, including 24/7 monitoring and weekly patching, endpoint detection and response with a 24/7 security team, dark web monitoring, and unlimited remote and on-site support.
Platinum Managed Services, starting at $180 per user per month: everything in Gold, plus advanced threat detection and response, email spam and phishing protection, staff security awareness training, Microsoft 365 and Google Workspace data protection, and alerts on unusual activity in your cloud data.
90-day opt-out: cancel in the first 90 days, no penalties. We offer managed plans only: no break-fix, no hourly billing, no project fees.
How Getting Started in Tigard Works
- Assessment
- Written plan and fixed quote
- Documented onboarding
- Ongoing maintenance and quarterly reviews
IT Support in Tigard: Help Desk, Network and Security
Tigard borders Tualatin, so offices along Pacific Highway, Washington Square, the Tigard Triangle and downtown Main Street are close to our office. Whether you call it IT support, IT services or tech support, the work is the same: keep your people productive and your data safe. Every Tigard client gets an unlimited help desk, monitoring and patching, managed security and on-site visits with no trip fee, all on one monthly per-user plan.
- Help desk: call 971-331-4871 Monday through Friday, 7 AM to 6 PM, or email and open tickets. Learn how our IT help desk works.
- Network support: firewalls, switches, Wi-Fi and internet connections. See network support.
- Cybersecurity: Gold includes managed endpoint security and dark web monitoring. Platinum adds INKY email and phishing protection and staff security training. See cybersecurity services.
- Business VoIP: included in both Gold and Platinum.
- Planning: budgets and roadmaps through our IT consulting in Oregon.
Tigard has many medical, dental and professional offices. See managed IT for healthcare and managed IT for law firms.
Plans start at $100 per user per month for Gold and $180 per user per month for Platinum, and every plan starts with a 90-day opt-out. PDX IT was founded in 2020 by Steve Shaff, who has worked in IT since 1996.
Nearby IT Support
We also provide IT support in Portland and IT support in Beaverton, IT support in Hillsboro, IT support in Vancouver, WA, IT services in Tualatin.
Tigard, OR managed IT FAQ
Do you have an office near Tigard?
Yes. Our office is next door in Tualatin at 8215 SW Tualatin-Sherwood Rd, Suite 200, and we serve Tigard on-site with no trip fee.
Do you offer break-fix or hourly support?
No. We offer managed plans only: no break-fix, no hourly billing, no project fees.
How much does managed IT cost in Tigard?
Gold starts at $100 per user per month and Platinum starts at $180 per user per month.
Can I cancel if it is not a fit?
Yes. With our 90-day opt-out you can cancel in the first 90 days with no penalties.
Do you sign BAAs for Tigard clinics?
Yes.
Are business phones included for Tigard offices?
Yes. VoIP is included in Gold and Platinum, and we can support the phone system you already have.
Can you help with cyber insurance questionnaires?
Yes. We help you answer them with real controls such as MFA, endpoint protection, email security and tested backups.
Who will we work with?
Steve Shaff, the owner, is your direct point of contact from our Tualatin office next door.
Related: Managed IT Portland · Managed IT Beaverton · Managed IT Hillsboro · Managed IT Vancouver, WA
Do you provide network support in Tigard?
Yes. Firewalls, switches, Wi-Fi and internet connections are covered by both plans, with on-site visits in Tigard at no trip fee.
What are your support hours for Tigard businesses?
Our office is open Monday through Friday, 7 AM to 6 PM. Call 971-331-4871.
Talk to Steve about managed IT in Tigard
Gold starting at $100 · Platinum starting at $180 per user/month · 90-day opt-out · No trip fee* · 971-331-4871 · sales@pdxittech.com
Reviews and case studies: How a Beaverton health clinic gained HIPAA confidence · All case studies · Client testimonials
Nearby: Managed IT in Tualatin · Managed IT in Beaverton · Managed IT in Lake Oswego