Managed IT Services in Vancouver, WA
PDX Information Technology Services (PDX IT) provides managed IT services in Vancouver, WA from our Portland-metro office in Tualatin, Oregon. We support Vancouver and Clark County businesses with under 50 employees on one flat per-user plan: monitoring, patching, cybersecurity, backups, help desk and on-site support. There’s no trip fee anywhere in our Portland Metro & Southwest Washington service area, from Hillsboro to Gresham to Wilsonville to Vancouver WA.
Vancouver is across the Columbia River from Portland, and we support Clark County businesses the same way we support Oregon offices: remote help first, on-site visits when needed, and no trip fee. We also work with companies that have staff on both sides of the river.
A managed IT partner for both sides of the river
Many Clark County businesses have staff, clients or a second office in Oregon. We support both states under one plan, with the same tools, documentation and help desk, so a Vancouver office and a Portland office are managed as one network. If you also have a Portland location, see our managed IT services in Portland.
What managed IT in Vancouver includes
- 24/7 monitoring and patching
- EDR, firewall management, MFA and email security
- Unlimited remote help desk for covered users
- On-site support across Vancouver, Salmon Creek, Camas, Ridgefield and Washougal, with no trip fee
- Backup and disaster recovery for servers, files and Microsoft 365 / Google Workspace
- Platinum: INKY phishing protection and security awareness training (dark web monitoring is included in Gold and Platinum)
- Business VoIP
Who we support in Clark County
- Clinics and dental practices. We sign a BAA. See HIPAA IT services in Vancouver, WA. Washington’s My Health My Data Act also adds duties around consumer health data, and we help with the technical safeguards (we’re not your lawyer).
- Professional offices downtown, at the Waterfront and in East Vancouver/Fisher’s Landing
- Contractors, distributors and light manufacturers along the SR-14 and I-5/I-205 corridors
- Nonprofits
On-site and remote support in Vancouver
Most tickets are solved remotely. For hardware, network, Wi-Fi, office moves and new-hire setup, we schedule on-site visits from Tualatin. Vancouver is priced the same as Portland.
Managed IT pricing in Vancouver, WA
Gold Managed Services, starting at $125 per user per month · Platinum Managed Services, starting at $225 per user per month.
90-day opt-out: cancel in the first 90 days, no penalties. We offer managed plans only: no break-fix, no hourly billing, no project fees.
How Getting Started in Vancouver, WA Works
- Assessment
- Written plan and fixed quote
- Documented onboarding
- Ongoing maintenance and quarterly reviews
IT Support in Vancouver: Help Desk, Network and Security
Vancouver businesses from downtown and the waterfront to Hazel Dell, Orchards and Fishers Landing get the same plans, help desk and on-site visits as our Oregon clients. Whether you call it IT support, IT services or tech support, the work is the same: keep your people productive and your data safe. Every Vancouver client gets an unlimited help desk, monitoring and patching, managed security and on-site visits with no trip fee, all on one monthly per-user plan.
- Help desk: call 971-331-4871 Monday through Friday, 7 AM to 6 PM, or email and open tickets. Learn how our IT help desk works.
- Network support: firewalls, switches, Wi-Fi and internet connections. See network support.
- Cybersecurity: Gold includes managed endpoint security and dark web monitoring. Platinum adds INKY email and phishing protection and staff security training. See cybersecurity services.
- Business VoIP: included in both Gold and Platinum.
- Planning: budgets and roadmaps through our IT consulting in Oregon.
Clark County practices handling patient data can also see HIPAA IT services in Vancouver, WA. Nearby, we also support Camas and Salmon Creek.
Gold starts at $125 per user per month and Platinum at $225, and every plan starts with a 90-day opt-out. PDX IT was founded in 2020 by Steve Shaff, who has worked in IT since 1996.
Nearby IT Support
We also provide IT support in Portland and IT support in Beaverton, IT support in Hillsboro, IT services in Tigard, IT services in Tualatin.
Vancouver WA managed IT FAQ
Do you have a Vancouver office?
Our office is in Tualatin, Oregon. We serve Vancouver and Clark County on-site with no trip fee.
Can you support a company with offices in both Oregon and Washington?
Yes, under one managed plan.
Do you sign BAAs for Vancouver clinics?
Yes.
Do you offer break-fix or hourly support?
No. We offer managed plans only.
Which Clark County cities do you cover?
Vancouver, Salmon Creek, Camas, Washougal and Ridgefield.
How much does managed IT cost in Vancouver, WA?
Gold starts at $125 per user per month and Platinum starts at $225 per user per month.
Can we cancel if it isn’t the right fit?
Yes. With our 90-day opt-out you can cancel in the first 90 days with no penalties.
Is dark web monitoring included?
Yes. Both Gold and Platinum include dark web monitoring.
Related: HIPAA IT Vancouver WA · Managed IT Portland · Managed IT Gresham · Managed IT Hillsboro
Do you provide network support in Vancouver?
Yes. Firewalls, switches, Wi-Fi and internet connections are covered by both plans, with on-site visits in Vancouver at no trip fee.
What are your support hours for Vancouver businesses?
Our office is open Monday through Friday, 7 AM to 6 PM. Call 971-331-4871.
Talk to Steve about managed IT in Vancouver
Gold starting at $125 · Platinum starting at $225 per user/month · 90-day opt-out · No trip fee* · 971-331-4871 · sales@pdxittech.com
Reviews and case studies: How a Beaverton health clinic gained HIPAA confidence · All case studies · Client testimonials
Nearby: Managed IT in Salmon Creek, WA · Managed IT in Camas, WA · Managed IT in Portland
Non-profits pay $100 and $180.