Managed IT for Construction & Trades in the Portland Metro
Crews can’t bill when the estimating software won’t open, tablets won’t sync, or the office internet drops on payroll day. PDX Information Technology Services provides the managed IT services Portland contractors can count on: office and field devices, cybersecurity, backups, and phones for general contractors, specialty trades, and construction offices with fewer than 50 people.
Book a free assessment on Calendly · Call 971-331-4871 · sales@pdxittech.com
One of the metro’s biggest small-business sectors
Construction is the third-largest sector in the Portland–Vancouver–Hillsboro metro by number of establishments. There are about 8,180 construction establishments with fewer than 50 employees. It’s also the number one sector by establishment count in both Clackamas County (1,976) and Clark County, WA (2,066). Building equipment contractors, including HVAC, electrical, and plumbing shops, account for about 1,400 of those businesses. (Source: U.S. Census Bureau, County Business Patterns, 2023.)
If you’re like a lot of small contractors, you don’t have a dedicated IT person. You have an office manager, a project manager who’s “good with computers,” and a lot of devices riding around in trucks. That’s where we come in.
Office and field IT that work together
Your business isn’t one quiet office. It’s:
- A main office or shop running accounting, estimating, and project coordination
- Job trailers, tablets, and phones that need secure access to plans, RFIs, and punch lists
- Owners and PMs answering email from the truck and the kitchen table
We monitor and support all of it, not just the front desk PC. Most issues get fixed remotely through the help desk. When hardware, networking, or a cutover needs hands on site, on-site support is included in your plan. Included on-site support covers Portland, Vancouver WA, and Clackamas County with no trip fee.
Keeping estimating, project, and accounting software online
In construction, downtime means idle crews and missed bid deadlines. We focus on:
- Reliable workstations, servers, and cloud accounts behind your estimating, project management, and accounting tools
- Patching and endpoint protection on a schedule, not “after this phase”
- Working directly with your software vendors when something breaks. We don’t claim certifications we don’t have.
Your estimators and supers keep the tools they already know. We keep those tools reachable and recoverable.
Payroll, public works, and records you can’t lose
If you work on Oregon public works projects, you file certified payroll statements with the public agency every month, by the fifth business day of the following month (ORS 279C.845). If a prime contractor’s statements are late, the agency must hold back 25 percent of the amount earned until they’re filed. That makes payroll data, timecards, and accounting files business-critical.
We protect those files with monitored, tested backups and keep the systems that produce them patched and running. See backup and disaster recovery.
Field devices that leave the yard every day
- Standard security settings on company phones, tablets, and laptops
- MFA on email and remote access
- A plan for lost or stolen devices, including remote lock and wipe where supported
- Clean offboarding when a foreman, seasonal hire, or subcontractor no longer needs access
Mobile work is a productivity win only when device and account security keep up.
Cyber insurance, wire fraud, and payment scams
Construction runs on large, frequent payments to subs and suppliers. That makes fake bank-change emails and look-alike invoices a real risk. Insurers also commonly ask contractors the same questions they ask clinics and law firms: Do you use MFA? Email security? Tested backups? Staff training?
- INKY email and phishing protection on Platinum
- A written verify-before-you-pay process: any change to a sub’s or supplier’s bank details gets a callback to a known number
- Security awareness training built around real construction-payment scams
- Help answering cyber insurance questionnaires with evidence
Read more in AI cybersecurity for small business and on our cybersecurity services page.
Crews, subs, and who can see what
Multiple crews, seasonal hires, and subcontractors create access sprawl. We help you:
- Give people their own accounts instead of shared passwords
- Limit file shares and cloud folders to the people who need them
- Remove access quickly when a job or employment ends
- Keep a clear record of who could reach what
That kind of discipline costs a lot less than cleaning up after a compromised shared login.
Clear, published pricing
Gold Managed Services starts at $100 per user, per month. It includes 24/7 monitoring, weekly tune-ups and security patches, managed security tools, unlimited remote support, and unlimited on-site support. Included on-site support covers Portland, Vancouver WA, and Clackamas County with no trip fee.
Platinum Managed Services starts at $180 per user, per month. It includes everything in Gold, plus a 24/7 security operations center (SOC), managed detection and response (MDR), INKY email and phishing protection, employee security training, Microsoft 365 protection and alerts, and dark web monitoring.
Common add-ons: physical system backup at $25 per TB and vulnerability scanning at $250 per scan. Microsoft 365 licenses are billed directly by Microsoft. There are no hidden project fees on managed plans.
Every client is on a proactive managed plan with one predictable monthly price per user. That’s the only way we work, because preventing problems beats reacting to them.
90-day money-back guarantee
If you aren’t satisfied within 90 days, we uninstall, restore your prior system, and give you a full refund. Switching IT providers shouldn’t feel like a leap without a net.
How we start without stopping the bid calendar
- Step 1: Book a free field and office IT assessment.
- Step 2: We inventory devices, accounts, backups, and email security, and explain what we find in plain English.
- Step 3: You get a written Gold or Platinum recommendation with starting-at pricing.
- Step 4: We phase the cutover around your schedule so crews keep working.
We’re based at 4800 Meadows Road #395 in Lake Oswego and serve contractors across Portland, Clackamas and Washington counties, and Vancouver, WA. Budgeting? See what managed IT costs in Portland.
Frequently asked questions
Do you come to our office, shop, or jobsite?
Yes. Unlimited on-site support is included in managed plans. Included on-site support covers Portland, Vancouver WA, and Clackamas County with no trip fee. Most issues are fixed remotely first. For jobsite visits, we’ll set clear expectations during the assessment.
Can you support a contractor in Vancouver or Clackamas County?
Yes. Included on-site support covers Portland, Vancouver WA, and Clackamas County with no trip fee. We serve those contractors from our Lake Oswego office.
We’re a 12-person specialty trade. Are we too small?
No. Companies with fewer than 50 employees are exactly who we work with.
Is your Portland tech support available after hours?
Our help desk hours are Monday through Friday, 7am to 7pm Pacific. Managed clients get 24/7 monitoring, and Platinum adds a 24/7 security operations center.
How is your IT support billed?
One predictable monthly price per user on a Gold or Platinum managed plan. Monitoring, patching, the help desk, and local on-site support are included, so there are no surprise invoices.
What if it isn’t a good fit?
We offer a 90-day money-back guarantee. If you aren’t satisfied within 90 days, we uninstall, restore your prior system, and give you a full refund.
Keep crews productive
Field and office systems, cybersecurity, and backups from a local Portland-metro IT partner.
Book a free field + office IT assessment
PDX Information Technology Services · 4800 Meadows Road #395, Lake Oswego, OR 97035 · sales@pdxittech.com