Managed IT for Law Firms in Portland

A law firm runs on email, documents, calendars, and trust. When any of those go down, billable work stops. When a phishing email gets through, client funds and confidences are at risk. PDX Information Technology Services (PDX IT) is a local IT firm Portland attorneys can hand all of that to. We provide managed IT for law firms in Portland: secure email, MFA, wire-fraud defenses, tested backups and help desk, on one per-user monthly plan, for firms with fewer than 50 people, from downtown Portland to Kruse Way.

Book a free assessment · Call 971-331-4871 · sales@pdxittech.com

What Oregon’s rules expect from your technology

Oregon RPC 1.6(c) requires lawyers to make reasonable efforts to prevent inadvertent or unauthorized disclosure of, or access to, client information. The Oregon State Bar’s Formal Opinion 2011-188 says storing client files with a cloud vendor is acceptable if you take reasonable steps: confidentiality and security terms with the vendor, notice if someone gets unauthorized access, knowing how the vendor backs up data, and re-checking those protections as technology changes.

A managed IT partner handles that kind of work every day. We don’t give ethics advice; that’s your ethics counsel’s job. We put the controls in place and keep records that show your firm took reasonable steps.

Why Portland Law Firms Choose Managed IT

The Portland–Vancouver–Hillsboro metro has about 1,490 legal services establishments, and almost all of them have fewer than 50 employees (U.S. Census Bureau, County Business Patterns, 2023). Oregon trial courts also require active bar members to e-file (UTCR 21.140), so a dead laptop or locked account on the morning of a deadline is more than an inconvenience.

Our managed plans monitor your systems around the clock, patch on a schedule, and staff the help desk, so problems get caught before a filing deadline instead of during one. That’s what IT support Portland firms should expect: prevention, not a repair bill.

Stopping wire fraud and phishing: Portland law firms

Fake settlement instructions and look-alike emails from opposing counsel, title companies, or clients are a real risk for any firm that moves money. We help you close the gaps:

INKY impersonation-aware email protection on Platinum
MFA on email, document systems, remote access, and banking portals
External-sender warnings and monitoring for suspicious forwarding rules
A written verify-before-you-pay process for trust account and settlement disbursements, with callbacks to a known number
Short, regular security awareness training with current examples, including AI-written phishing

For more on how attackers use AI against small firms, read AI cybersecurity for small business.

Protecting documents and matter files

Access limited by matter or practice group, so people see only what they need
Secure remote access for attorneys who work from home, court, or the road
Encrypted laptops and clean offboarding when people leave
Microsoft 365 hardening, including permissions cleanup before anyone turns on Copilot
Coordination with your practice management and document management vendors. We don’t claim to specialize in any one software brand.

Thinking about AI? Read Microsoft 365 Copilot security for small business before you buy seats.

Backups you can actually restore: Portland law firms

Ransomware and accidental deletions happen. We run monitored backups with ransomware-resistant copies, test restores regularly, and document recovery targets you can show a client or an insurer. Details are on our backup and disaster recovery page.

Cyber insurance and the PLF

The Oregon State Bar Professional Liability Fund offers a Cyber Liability & Breach Response Endorsement on its excess coverage plans. The PLF lists endorsement limits of $100,000 for firms with 1 to 10 attorneys and $250,000 for firms with 11 or more. Carriers commonly ask about MFA, email security, backups, and training when you apply for or renew cyber coverage.

We help you answer those questions with real evidence, not guesses. Coverage decisions stay between you and your carrier. See our cybersecurity services and compliance services.

Managed IT Pricing for Portland Law Firms

Gold Managed Services starts at $100 per user, per month. It includes 24/7 monitoring, weekly tune-ups and security patches, managed security tools, unlimited remote support, and unlimited on-site support. On-site support from Hillsboro to Gresham to Wilsonville to Vancouver WA, including Portland, Beaverton and Clackamas, with no trip fee; remote support anywhere in the U.S.

Platinum Managed Services starts at $180 per user, per month. It includes everything in Gold, plus a 24/7 security operations center (SOC), managed detection and response (MDR), INKY email and phishing protection, employee security training, Microsoft 365 protection and alerts, and dark web monitoring.

Optional add-ons, such as physical system backup and vulnerability scanning, are quoted in writing before you agree to them. Microsoft 365 licenses are billed directly by Microsoft. There are no hidden project fees on managed plans.

Every client is on a proactive managed plan with one predictable monthly price per user. That’s the only way we work, because preventing problems beats reacting to them.

90-Day Opt-Out for Portland law firms

Try us for 90 days. If we’re not the right fit, you can opt out with no penalties. Switching IT providers shouldn’t feel like a leap without a net.

How we start without disrupting billable work

Step 1: Book a confidential assessment. We’re happy to sign an NDA first if your intake requires one.
Step 2: We quietly inventory accounts, devices, backups, and email security, and explain what we find in plain English.
Step 3: You get a written Gold or Platinum recommendation with starting-at pricing.
Step 4: We schedule the cutover around your court and client calendar.

Our office is at 8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062. Budgeting? See managed IT cost for law firms.

Frequently asked questions: Portland law firms

Can you tell us whether we’re compliant with Oregon RPC 1.6?

No. We’re an IT provider, not ethics counsel. We implement and document the technical safeguards (MFA, encryption, access control, backups, monitoring) that support your reasonable-efforts duty. Ask your ethics counsel or the Oregon State Bar for opinions on specific duties.

Will our matters stay confidential during onboarding?

Yes. We use least-privilege access, document what we touch, and will sign an NDA before we start if you need one.

Do you work with firms in Lake Oswego and on Kruse Way as well as downtown?

Yes. Our office is in Tualatin (see IT support in Lake Oswego). On-site support from Hillsboro to Gresham to Wilsonville to Vancouver WA, including Portland, Beaverton and Clackamas, with no trip fee; remote support anywhere in the U.S.

What if it isn’t a good fit?

We offer a 90-day opt-out: try us for 90 days, and if we’re not the right fit you can opt out with no penalties.

Can you help with cyber insurance questionnaires?

Yes. We help you answer with evidence of MFA, email security, backups, and training, not checkbox guesses.

Do you offer IT consulting as well as day-to-day support?

Yes. Managed clients get the IT consulting Oregon firms need for things like moving to cloud practice management, opening a new office, or planning hardware refreshes. It’s all part of one predictable monthly plan, which is why firms call us the IT provider Portland attorneys can actually budget for.

What size firms do you work with?

Firms with fewer than 50 employees, from small partnerships to multi-attorney practices, that want proactive managed IT.

Book a confidential assessment: Portland law firms

Secure email, MFA, tested backups, and local support, so your firm stays online.

Book a confidential assessment

Call 971-331-4871

PDX Information Technology Services · 8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062 · sales@pdxittech.com