Managed IT Services in Hillsboro, Oregon
PDX Information Technology Services (PDX IT) provides managed IT services in Hillsboro from our Portland-metro office in Tualatin. We give Hillsboro businesses with under 50 employees a full outside IT department: monitoring, patching, cybersecurity, backups, help desk and on-site support, all on one per-user monthly plan. On-site support covers the area from Hillsboro to Gresham to Wilsonville to Vancouver, WA with no trip fee.
Hillsboro sits on the west side of the metro in Washington County, along US-26 and the MAX Blue Line. We support Hillsboro offices remotely first and come on-site from our Tualatin office when hands-on work is needed, with no trip fee.
Contact Us · 971-331-4871 · sales@pdxittech.com
Managed IT for Hillsboro’s Silicon Forest Suppliers and Small Businesses
Hillsboro is known for semiconductor, advanced manufacturing, bioscience and healthcare employers. The companies we serve are the smaller firms around them: machine shops, distributors, engineering and staffing firms, clinics and professional offices. They face customer security questionnaires, cyber-insurance requirements and ransomware risk without an in-house security team.
We will never claim a large campus employer as a client to win a supplier meeting. Your company is the customer.
What Managed IT Services in Hillsboro Include
- Monitoring and patching for workstations, servers and network equipment, around the clock.
- Managed cybersecurity. Endpoint detection and response (EDR), firewall management and multi-factor authentication (MFA). See our managed cybersecurity services.
- Help desk. Unlimited remote support for covered users. See IT support and help desk.
- On-site support at your Hillsboro office when remote is not enough, with no trip fee.
- Backup and disaster recovery (BCDR) for files, servers and Microsoft 365 or Google Workspace. See backup and disaster recovery.
- Platinum adds INKY email and phishing protection, security awareness training, Microsoft 365 and Google alerting, and dark web monitoring.
- Compliance support for HIPAA, PCI, GDPR and OCPA where they apply. See compliance services.
- Business VoIP when your phones need replacing. See our VoIP guide.
Who We Support in Hillsboro
- Manufacturers and tech suppliers along Hwy 26, Evergreen and Shute Rd. We protect quoting, ERP and customer portals, and help you answer supplier security questionnaires with real controls.
- Clinics and dental practices along the Cornell Rd and downtown medical corridors. We sign a BAA and manage encrypted backups and MFA. See HIPAA IT services.
- Professional offices such as CPA, legal, insurance and real estate firms in Orenco Station, Tanasbourne and downtown Hillsboro.
- Nonprofits and multi-site small businesses across western Washington County.
On-Site and Remote IT Support in Hillsboro
Most issues are fixed remotely. When a problem needs hands on hardware, such as network and Wi-Fi work, new-hire setups, office moves or a failed device, we schedule on-site visits from our Tualatin office. Hillsboro is core service area and is priced the same as Portland.
Cybersecurity for Hillsboro Businesses
Business email compromise and ransomware hit small suppliers because they connect to bigger customers. Our plans layer MFA, EDR, email filtering, patching and tested backups so one phished password or failed laptop does not stop the business.
Managed IT Pricing in Hillsboro
| Plan | Starting at |
|---|---|
| Managed IT Gold | $100 / user / month |
| Managed IT Platinum | $180 / user / month |
90-day opt-out: try us for 90 days. If we are not the right fit, you can opt out in the first 90 days. Managed services only, with no hourly or break-fix support.
How Getting Started in Hillsboro Works
- Free assessment. We review your network, devices, security and backups, on-site or remotely.
- Written plan and per-user quote.
- Onboarding. We document your systems, deploy monitoring and security, and close the most urgent gaps first.
- Ongoing care. Monthly maintenance, help desk, and regular reviews with Steve Shaff, the owner.
IT Support in Hillsboro: Help Desk, Network and Security
Hillsboro offices along US-26, Cornell Road and the Tanasbourne and Orenco areas are covered by the same team that supports Beaverton and Portland. Whether you call it IT support, IT services or tech support, the work is the same: keep your people productive and your data safe. Every Hillsboro client gets an unlimited help desk, monitoring and patching, managed security and on-site visits with no trip fee, all on one monthly per-user plan.
- Help desk: call 971-331-4871 Monday through Friday, 7 AM to 6 PM, or email and open tickets. Learn how our IT help desk works.
- Network support: firewalls, switches, Wi-Fi and internet connections. See network support.
- Cybersecurity: Gold includes managed endpoint security and dark web monitoring. Platinum adds INKY email and phishing protection and staff security training. See cybersecurity services.
- Business VoIP: included in both Gold and Platinum.
- Planning: budgets and roadmaps through our IT consulting in Oregon.
Many Hillsboro companies supply larger manufacturers, which means customer security questionnaires. Our managed cybersecurity and IT compliance support help you answer them with documentation, not guesses.
Plans start at $100 per user per month for Gold and $180 per user per month for Platinum, and every plan starts with a 90-day opt-out. PDX IT was founded in 2020 by Steve Shaff, who has worked in IT since 1996.
Nearby IT Support
We also provide IT support in Portland and IT support in Beaverton, IT support in Vancouver, WA, IT services in Tigard, IT services in Tualatin.
Hillsboro Managed IT FAQ
Do you have an office in Hillsboro?
Our office is in Tualatin, at 8215 SW Tualatin-Sherwood Rd, Suite 200. Hillsboro is part of our on-site service area, with no trip fee.
What size businesses do you support?
Typically 10 to 50 users without full-time IT staff.
Can you help with customer security questionnaires?
Yes. We help you answer with real controls such as MFA, email security, backups and written policies.
Do you offer hourly or break-fix IT support?
No. We provide managed services only, on a monthly per-user plan, so our work stays focused on preventing problems.
What does managed IT cost in Hillsboro?
Managed IT Gold is starting at $100 per user per month and Managed IT Platinum is starting at $180 per user per month. After a free assessment we give you a written quote.
What if we try you and it is not the right fit?
Try us for 90 days. If we are not the right fit, you can opt out in the first 90 days.
What other areas do you serve?
On-site support covers the area from Hillsboro to Gresham to Wilsonville to Vancouver, WA, including Portland, Beaverton and Clackamas, with no trip fee. Remote support is available anywhere in the U.S.
Do you sign BAAs for Hillsboro clinics?
Yes. PDX IT signs a Business Associate Agreement when a practice asks.
Is dark web monitoring included?
Yes, in both Gold and Platinum.
Are business phones included?
Yes. VoIP is included in Gold and Platinum, and we can support your current phone system.
Do you provide network support in Hillsboro?
Yes. Firewalls, switches, Wi-Fi and internet connections are covered by both plans, with on-site visits in Hillsboro at no trip fee.
What are your support hours for Hillsboro businesses?
Our office is open Monday through Friday, 7 AM to 6 PM. Call 971-331-4871.
Talk to Steve About Managed IT in Hillsboro
Contact Us · 971-331-4871 · sales@pdxittech.com
Related: managed IT services in Beaverton · managed IT services in Wilsonville · managed IT services in Portland · managed IT services in Vancouver, WA
Reviews and case studies: How a Beaverton health clinic gained HIPAA confidence · All case studies · Client testimonials
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