Business Continuity and Disaster Recovery for Portland Small Businesses

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A disaster for a small business rarely looks like a movie scene. It is a failed server, a ransomware infection, a burst pipe in the office, or a power problem after a winter storm. Business continuity is about keeping the company running; disaster recovery is about getting systems and data back. Both are easier to plan on a quiet day.

Start with what you cannot lose

List the systems and data your business depends on: email, accounting, customer records, shared files, line-of-business applications and phones. Rank them by how quickly you would need each one back. That ranking drives every other decision.

Use more than one copy

A common approach is the 3-2-1 idea: keep multiple copies of important data, on different types of storage, with at least one copy stored off-site or in the cloud. Cloud services such as Microsoft 365 also need their own backup; a subscription is not the same as a backup.

Write down the recovery steps

  • Who makes the call to start recovery?
  • Where are the credentials and vendor contacts stored offline?
  • Which systems come back first?
  • How will staff work in the meantime?

Test it

Restore a few files every month and rehearse a larger recovery at least once a year. Testing turns a plan on paper into something you can rely on.

Portland considerations

Think about power and internet outages, winter weather, and whether your only backup sits in the same building as your servers. Clinics and other regulated businesses should also document how backups protect patient or client data.

Related reading

Talk to a local team

PDX Information Technology Services provides managed IT, cybersecurity and compliance support for small businesses in Portland, Lake Oswego, Beaverton, Hillsboro and Vancouver, WA. Plans start at $100 per user per month (Gold) and $180 per user per month (Platinum). Call 971-331-4871 or book a free assessment.

Request an IT assessment

Tell us a little about your business and a PDX IT team member will follow up to schedule an assessment. Prefer to talk? Call 971-331-4871.

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Steve Shaff, owner of PDX Information Technology Services

About the author: Steve Shaff

Steve Shaff is the owner of PDX Information Technology Services, a managed IT provider he founded in 2020. From the Tualatin office he helps businesses across Portland Metro & Southwest Washington with IT support, cybersecurity and compliance. More about Steve ยท Contact PDX IT

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