Non-Managed Services

We’re making some changes to how we provide on-demand IT support! Instead of billing by the hour, we now offer time blocks that you can pre-purchase for your non-managed IT needs.

Think of it like this: you buy a set amount of IT support time upfront at a reduced rate compared to our standard hourly charges. This gives you more predictable costs for those times you need our help.

Here’s what you need to know:

• No More Hourly Billing: We’re moving away from charging you for every minute we work.
• Pre-Purchase Time Blocks: You can choose from different block sizes (5, 10, or 15 hours) depending on your estimated needs.
• On-Demand Support: This is still the same reliable support you’re used to when you need it. Just reach out, and we’ll use time from your purchased block.
• Reduced Rate: The price per hour within a block is lower than our standard hourly rate, saving you money.
• Blocks Expire: Each purchased time block will expire 30 days after purchase, so it’s best to estimate your needs accordingly.

Here are the block options available:

• 5-Hour Block: $500
• 10-Hour Block: $950
• 15-Hour Block: $1250

This new system allows you to budget more effectively for your occasional IT support needs while still getting the expert help you require at a better value. If you have any questions about these new time block options, please don’t hesitate to ask!

Seeking IT support on an as-needed basis rather than a comprehensive managed services agreement? We have you covered. Our non-managed IT services offer flexible packages for specific projects, troubleshooting, and occasional support, providing you with expert assistance when you need it most, without a long-term commitment. Find out more about our managed IT services here.