What Happens After a Cyberattack: Prevent, Respond and Recover

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For a small business, a cyberattack is rarely about one stolen file. It is about days of disrupted work, difficult conversations with customers and a scramble to figure out what was touched. Knowing what to expect makes it easier to prepare.

What can happen when you are hacked

  • Data exposure: customer, employee or financial information can be stolen.
  • Financial loss: fraudulent payments, recovery costs and lost work.
  • Downtime: systems that are locked, corrupted or taken offline.
  • Reputation and legal exposure: notification duties and lost trust, depending on your industry and the data involved.

Prevention basics

  • Unique passwords and a password manager.
  • Multi-factor authentication on email and remote access.
  • Regular patching of operating systems and applications.
  • Email filtering and phishing awareness training.
  • Endpoint protection with someone watching the alerts.

Recovery basics

Keep backups separate from your network and test restores. Have a short written plan: who makes decisions, who calls your provider and insurer, and how staff are told what to do. Good backups give you more options if systems are locked.

Why a managed approach

Prevention and recovery depend on routines that are easy to skip when everyone is busy. Managed cybersecurity makes them part of the service.

Related reading

Talk to a local team

PDX Information Technology Services provides managed IT, cybersecurity and compliance support for small businesses in Portland, Lake Oswego, Beaverton, Hillsboro and Vancouver, WA. Plans start at $100 per user per month (Gold) and $180 per user per month (Platinum). Call 971-331-4871 or book a free assessment.

Request an IT assessment

Tell us a little about your business and a PDX IT team member will follow up to schedule an assessment. Prefer to talk? Call 971-331-4871.

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Steve Shaff, owner of PDX Information Technology Services

About the author: Steve Shaff

Steve Shaff is the owner of PDX Information Technology Services, a managed IT provider he founded in 2020. From the Tualatin office he helps businesses across Portland Metro & Southwest Washington with IT support, cybersecurity and compliance. More about Steve ยท Contact PDX IT

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