About Us

At PDX Information Technology Services, we understand how crucial your IT systems are for your business. Here’s why we believe we’re the best choice for network services, computer support and IT consulting: (remote Portland)

  • Fast response – We guarantee a response time of 10 minutes or less for emergencies, with an average response time of 4.32 minutes.
  • Experienced professionals – Our team consists of certified technicians with a minimum of 25 years of experience, continuously updating their skills through ongoing education.
  • Business-focused – We assess and recommend technology solutions based on how they benefit your specific company.
  • All-in-one service – We take care of your entire IT infrastructure, managing hardware, software, vendor relationships, internet connectivity, website maintenance, and other technology needs.
  • Proactive approach – Our advanced network monitoring and management systems allow us to identify and address issues before they turn into major problems.
  • Efficient project management – With our extensive experience in complex project management, we handle every detail and coordinate all vendors to ensure timely and budget-friendly project completion.
  • Clear communication – We believe in explaining things in plain English, without technical jargon, so you can fully understand what’s happening.
  • 90-Day Money Back Guarantee – If within the first 90 days you’re not completely satisfied, we will uninstall the system we provided, reinstall your old system, and refund 100% of our fees.
  • Remote services available nationwide – No matter where your business is located in the United States, we can provide our services remotely.

Steve Shaff, Owner, PDX Information Technology Services, is confident that our services will keep your business running smoothly and efficiently.

Steve Shaff, Owner,

From The Founder

With over 25 years in the IT world, I’ve danced with the giants of the Fortune 500 and Fortune 50.  Then, I landed in a small medical billing office and discovered their IT guy had some… let’s say, “unique” methods. After untangling their digital mess, I became the go-to tech wizard for local doctors and dentists. It dawned on me that many small business owners either lack the know-how or can’t afford top-tier IT talent. So, I launched my own company to rescue exasperated business owners from their computer chaos. That remains the bottom line goal to this day!

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